The Power of Feedback

The Power of Feedback

35 Principles for Turning Feedback From Others Into Personal and Professional Change

eBook - 2006
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Many businesses rely on customer feedback to learn what they're doing right and what they're doing wrong. But many companies don't know how to use that feedback to create positive change within the organization. The Power of Feedback presents simple, straightforward principles and steps that make it easy to move the company forward using feedback.
Publisher: Hoboken, N.J. : Wiley, c2006
ISBN: 9780470040355
Characteristics: 1 online resource (xxii, 202 p.) : ill


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