Stop Complainers and Energy Drainers
How to Negotiate Work Drama to Get More DoneBook - 2013
"Turn constant complainers into productive contributors. Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence"-- Provided by publisher.
Publisher: Hoboken, N.J. : Wiley, c2013
Characteristics: xiii, 210 p. : ill. ; 22 cm